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DTR Plastics: Driven Solely by What our Customers Need

At Consona, our approach to your long-term success can be summed up in a few words: focus, collaboration, commitment, and continuity.

Focus.

By focusing your business on plastics, you haven’t tried to be all things to all people. Neither has DTR Plastics. The DTR Plastics ERP solution has been developed exclusively for companies in your industry. We understand and help companies like yours deal with the unique manufacturing and business support issues you face every day.

Collaboration.

To give you the functionality you need to succeed, we’ve adopted a collaborative process guided by a simple principle: You’re best served when you tell us what you need and we deliver, rather than us telling you what we have or what we can develop.

To put this principle into action, the DTR Plastics product development process and the Consona acquisition strategy are 100 percent driven by customers. We create multiple opportunities for customers to tell us what they need from their ERP solutions and to share their perspective on the challenges facing all plastics manufacturers. As part of this collaborative approach, we offer:

Access to a special support site where customers can directly request enhancements to their DTR Plastics software
Direct participation in the product-development process, from defining requirements to reviewing product designs
User group meetings with DTR Plastics software product experts
Beta-testing opportunities

Commitment.

At Consona, we understand that listening to customers is essential, but not enough. To be a true partner with our customers, we have to follow through on what you tell us. DTR Plastics software experts develop and deliver solutions that support every phase of the discrete and process plastics manufacturing processes. At Consona, we’re committed to helping you meet the challenges you face today and will likely face in the future. Our best-practices product definition and development are complemented by the Consona commitment to only acquire companies that strengthen what we can do on behalf of customers in our targeted industries.

Continuity.

DTR Plastics software experts have been serving the enterprise software needs of companies in the plastics industry for more than 20 years. Backed by the vision and financial stability of the Consona Corporation, the DTR Plastics software solution is positioned to extend this record of customer-driven innovation, product excellence, and quality service and support well into the future.


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